If you have a few gray hairs, you may recall the days when creating the best possible automotive user experience had much to do with your abilities to drill holes, to turn wrenches and screwdrivers, to route hoses, and to string yards of 16 to 20 AWG wire. Not to mention attempting to master the elusive arts of wire connector crimping and door panel removal, without destroying precious parts. These days, you need to have a penchant for comparing font styles and color gradients, an eye for deciding how thick of a drop shadow to employ, and a general feel for the pros and cons of runtime versus up-front rendering. Or at least know how to interface with people that do.
What lessons can we learn from the way things used to be, that can be applied today? Nothing can answer that question better than a real-life example…