Hi all,

I'm Raghav and this is my first post on the forum! Wondering if anyone has come across a situation where ALTIA 8.0 doesn't respond to keyboard commands (Ctrl+E, Ctrl+G, BACKSPACE, DEL, etc) at all. When I restart the application, it works for like first few seconds and suddenly stops working! Any ideas/suggestions to fix the problem.

Thanks,

Raghav.

Hi Raghav,

Welcome to the forums!

I've seen this happen after I close a "View" window. Does your dsn file open a "View" window when it starts up? (You explicitly add Views to your Design file using control code, in case you are not sure.)

If I leave all my View windows open, however, I do not lose the keyboard shortcuts.

Let me know if that helps.

Thanks Raghav. Talk to you soon.

_________________
-Brian Stewart-
Senior HMI Developer
Altia, Inc.
Altia.com - GUI, HMI, and User Interface tools that accelerate design, development, and deployment.

Hi,

Thanks a lot for the reply. Sorry I have been away for some time.

No 'View' window opens along with design file. And please could you explain how to add them explicitly?

Thanks a ton,

Raghav.

Hi Raghav,

No problem, and you're welcome!

To add a view, you simply create a WHEN block in Control Code and add an OPEN_VIEW statement.

For example:



All of those sub-fields are pre-made for you to fill in when you add an OPEN_VIEW command to the Control Code Editor.

If you confirm that you are not using Views, I will have to dig around a bit for other causes of that problem. Is it still happening?

Thanks Raghav. Talk to you soon!

_________________
-Brian Stewart-
Senior HMI Developer
Altia, Inc.
Altia.com - GUI, HMI, and User Interface tools that accelerate design, development, and deployment.

Hi

Thanks for the code. Do you just add to any object in the design?

And no, I have never used view window and the problem still exists. It happens quite frequently and basically cannot go ahead with the work as even arrow key, backspace, etc, wont work!

Cheers,

Raghav.

Hi Raghav,

While I don't have a quick fix for you just yet, I will keep looking into other possible causes for that problem.

To answer your question, yes, you simply add the OPEN_VIEW statement as a piece of Control Code in the Control Editor within Altia Design. Of course, you need an object to attach the Control Code onto (even a simple placeholder rectangle will work), and a top-level Control Code WHEN block to contain the OPEN_VIEW statement within it.

I'll try to post back soon with other ideas about what could be the cause of the problem you're seeing. Thanks Raghav! Talk to you soon!

_________________
-Brian Stewart-
Senior HMI Developer
Altia, Inc.
Altia.com - GUI, HMI, and User Interface tools that accelerate design, development, and deployment.

If every key is getting locked out, it may be related to this topic:
http://www.altia.com/forums/viewtopic.php?t=197

Jason

_________________
Altia.com - User Interface Design Tools and GUI Software

I very much agree with Jason that it sounds like the same problem described in the earlier topic (and a work around is posted in the same topic):

http://www.altia.com/forums/viewtopic.php?t=197

But, if it always occurs just a few seconds after Raghav starts Altia Design and Raghav is not always clicking in the edit fields of the editor soon after starting Altia Design, it could be a different problem.

Raghav, if the problems do not seem the same, can you give any more information about your activities in the editor immediately before keyboard actions stop working? Also, what exact version is the editor? You can determine this by opening the Help menu and choosing the About Altia Design... menu option. And do all the menus and buttons in the editor still work and mouse clicks still work in the drawing area (i.e., where your design work is showing), but just not keyboard actions? Finally, if you open the Animation Editor or Stimulus Editor, can you type into any of the edit fields in either of these editors?

Thanks,

_________________
Tom Walton
Altia, Inc.

Hi,

Thanks a lot for all the replies. The cause of the problem seemed to be the same as it was in the previous thread. Its a shame I missed to notice that thread earlier, but anyway, thank you for the support! This means I can actually work!

Cheers,

Raghav.

If the problem discussed in this topic is the same as the problem from the earlier topic:

http://www.altia.com/forums/viewtopic.php?t=197

The problem has been isolated and fixed. There is a downloadable release, Altia Design 8.06 DeepScreen 5.0 MR9, containing the fix. Please contact support@altia.com for download instructions if desired.

A new release, Altia Design 8.07 DeepScreen 5.0, is currently under development for full distribution to all customers anticipated by 2008 year end. This release (which also has the fix) will get delivered on CD to all customers with active software support/maintenance. In the interim, the 8.06 MR9 release can be requested, downloaded, and installed to fix the problem.

_________________
Tom Walton
Altia, Inc.