Frequently Asked Questions

I am a Statemate MAGNUM 2.0 user and when I try to Get Connection Info I'm getting the error message "The dynamic link library utillibstm_dll.dll could not be found in the specified path...." What's wrong?

The Altia/Statemate Connection package you have is not compatible with Statemate MAGNUM 2.0. Please download and install the newest Statemate connection package.

Please note that this version of the Connection package is designed for use with Altia versions 3.0 and higher.

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